FAQ’s (Frequently Asked Questions)

  • Does the Chaotic Serenity Merchandise qualify for local pick-up and local delivery? The Chaotic Serenity collections are manufactured by a third-party company, we do not store them in-house. As a result, such items are not eligible for pick-up or local delivery. 
  • When will my order ship or be available for pick-up/local delivery? Orders will be filled within  24 to 48 hours of being placed. Once ready for shipping, an email confirmation will be sent to the email address provided confirming your order will soon be on the way. Due to COVID-19, please allow 3-8 business days for delivery. For local deliveries and pick-ups, we will send an email confirmation to confirm the details prior to making our routes.